- Privacy war breaks out as suppliers move customers onto PAYG plans remotely
- Move puts them at risk of blackouts if they cannot afford to top-up their balance
- Households are being left in the dark and without heating for weeks at a time
- Some 500 customers believed to have been put on prepayment plans this year
In a blog post, John Lewis group operations director Andrew Murphy told staff – whom it calls partners – across its department stores and Waitrose grocers: ‘We just don’t believe it’s right to create a link between a partner’s vaccination status and the pay they receive.
‘When life increasingly seems to present opportunities to create division – and with hopes rising that the pandemic phase of Covid may be coming to an end – we’re confident that this is the right approach.’
He said John Lewis ‘cast no judgment’ on other businesses and that the pandemic had often left firms with ‘just a choice between a range of unappealing options.’