How homes with smart meters are being moved to pay as you go plans without their consent and plunged into darkness – by REMOTE CONTROL – This is Money

  • Privacy war breaks out as suppliers move customers onto PAYG  plans remotely
  • Move puts them at risk of blackouts if they cannot afford to top-up their balance
  • Households are being left in the dark and without heating for weeks at a time
  • Some 500 customers believed to have been put on prepayment plans this year