- Privacy war breaks out as suppliers move customers onto PAYG plans remotely
- Move puts them at risk of blackouts if they cannot afford to top-up their balance
- Households are being left in the dark and without heating for weeks at a time
- Some 500 customers believed to have been put on prepayment plans this year
Smart meters will reportedly undergo a massive change and automatically send suppliers updates every 30 minutes on customers’ power use starting from May, the Telegraph has revealed. In May, energy regulator Ofgem will be given the green light to change the way smart meters work, possibly paving the way for “time of use” tariffs.
This could see customers charged different rates for energy throughout the day depending on demand, industry experts have claimed.
Such a system could see households pay more to use electricity at peak times, however, energy bosses have insisted the move will be optional for customers and even stated it will save money.